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Over 200 articles defining the best practices in our industry.

Since 2002, we have been proud to be published on ClickZ.com. Below is a categorized list of all our articles. Click the "Expand/Condense" links to view

all articles on a certain topic. On the right are video clips related to various articles. Thanks for taking the time to read and watch!


Latest Articles

Ways to Innovate: Image Scanning and Visual Recognition

Examples of ways companies are innovating in tough times.
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United Airlines Takes Active Approach to Customer Satisfaction

An airline doing something right? This UAL case study makes me have faith in the industry!
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Is Your B2B Site a Good Salesperson?

How to evaluate whether your business-to-business Web site understands your clients' needs. Start with your sales team.
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Let Your Customers Buy From You

Quite simply, in this economy, you can't afford to be stupid. You can't prevent your customers from spending money.
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Customer Service Is Even More Important Now

Today we'll look at some best practices for customer service, along with some good and bad examples..
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3-D: Best Practices and Trends

While 3-D is just an emerging technology online, it's never too early to understand the best practices and trends surrounding its use.
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